7e77 99's Privacy Policy

Introduction and Scope

7e77 99 treats the protection of its members' personal information as its highest priority. This Privacy Policy ("Policy") describes what types of information we collect, how we use and secure it, and what rights you have. By using this website, creating an account, or using any of our services, you are considered to have agreed to the terms of this Policy.

This Policy applies to 7e77 99's website, mobile applications, and other digital platforms. It forms an integral part of our Terms and Conditions. Our services are available only to adults aged 21 or older — membership is not provided to anyone under 21.

Our data processing activities are conducted in accordance with applicable data protection laws and regulations. Ensuring the privacy of user information is a fundamental responsibility of ours, and we are committed to fulfilling it.

Types and Sources of Data Collected

2.1 Information You Provide Directly

Information you provide yourself during registration, login, or use of other services:

• Full name, date of birth, and national ID number
• Email address and mobile number
• Residential address
• Payment method details — relevant portions of bKash, Nagad, Rocket, or bank account numbers
• Password (stored in encrypted form, never visible in plain text)

2.2 Automatically Collected Information

Our systems automatically collect certain technical information that helps improve the quality of our services:

• IP address and device identification information
• Browser type, version, and operating system
• Time of site access, pages visited, and session duration
• Referrer URL and search terms
• Information collected through cookies and similar tracking tokens

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may receive supplementary information from trusted third-party service providers. This information is always transferred in a secure and compliant manner.

Purposes of Data Use

7e77 99 uses collected information for the following specific and lawful purposes:

3.1 Account Management and Service Delivery

• Completing the registration process and keeping accounts active
• Processing deposits, withdrawals, and other financial transactions
• Providing access to gaming and betting services
• Activating bonuses and promotional offers

3.2 Security and Legal Compliance

• Completing identity verification (KYC)
• Preventing fraud, money laundering, and unauthorized access
• Meeting applicable legal obligations
• Maintaining records for dispute resolution and audits

3.3 Service Improvement

• Analyzing website and app performance
• Personalizing the user experience
• Identifying and resolving technical issues

3.4 Communications

• Sending transaction-related notifications
• Providing customer support (via live chat and email)
• Sending promotional messages based on your consent

Sharing Data with Third Parties

7e77 99 never sells your personal information. However, for essential operational purposes, information may be shared with specific trusted parties:

4.1 Payment Processors

Limited information necessary for processing transactions is shared with bKash, Nagad, Rocket, and associated banks. These payment providers operate under their own privacy policies.

4.2 Identity Verification Services

Certain information may be exchanged with specialized KYC service providers for account verification and security purposes.

4.3 Game Providers

To maintain uninterrupted gaming services, information necessary for account management may be shared with Evolution, Pragmatic Play, JILI, PG Soft, Spribe, and other game studios.

4.4 Legal Obligations

Information may be disclosed to relevant authorities when required as part of a court order, government directive, or legal process. In such cases, we provide only the minimum information legally required.

4.5 Business Changes

In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance if such a change occurs.

Data Storage and Security

To ensure the security of your information, 7e77 99 has put in place multi-layered technical and administrative measures:

5.1 Encryption and Transmission Security

• All data transfers are encrypted using SSL (Secure Socket Layer) technology
• Passwords are stored using industry-standard hashing algorithms
• Financial transaction data is handled in accordance with PCI-DSS guidelines

5.2 Access Controls

• Only authorized personnel may access data, strictly on a need-to-know basis
• Regular internal audits are conducted
• Suspicious activity is monitored automatically

5.3 Acknowledgment of Limitations

Transmitting information over the internet or storing it electronically is not 100% secure. We take the highest security measures available, but we cannot guarantee complete security. Should a security breach occur, we will act promptly and notify the affected users.

Cookies and Tracking Technologies

The 7e77 99 website uses cookies and similar technologies that improve your browsing experience and maintain service functionality.

6.1 Types of Cookies

• Essential Cookies: Strictly necessary for maintaining login status, security verification, and session management.
• Performance Cookies: Analyze which parts of the site are used most to help improve service quality.
• Functionality Cookies: Remember language preferences, theme settings, and other personal preferences.
• Analytics Cookies: Used to review overall usage patterns; no individual can be identified through these.

6.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some core site functions to not work properly. Instructions for managing cookies in various browsers can be found in the help section of the relevant browser.

Protection of Minors' Data

All services of 7e77 99 are intended only for persons aged 21 or older. We do not knowingly collect personal information from anyone under 21. If we become aware that a minor's information has been collected, we will immediately delete that information and close the associated account.

Our Responsible Gaming Guidelines provide detailed information on the age verification process and safe gaming. Parents are advised to use parental control software to prevent underage individuals from accessing this site.

Your Rights and Choices

While you hold an account with us, you retain the following rights:

8.1 Right of Access and Correction

You can log in to your account at any time to view your stored information and update it with accurate details. Contact us directly to correct any information that is wrong or incomplete.

8.2 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may be required to be retained for a specified period due to legal obligations, ongoing disputes, or financial regulatory requirements.

8.3 Right to Restrict Processing

You may object to or restrict the use of your information for specific purposes — particularly for marketing communications. Use the unsubscribe link in any promotional email to opt out.

8.4 Right to Data Portability

Where applicable, you may request that your information be exported in a structured format. Contact our support team regarding this.

8.5 Withdrawal of Consent

You may withdraw your consent at any time from any data processing activity carried out on the basis of consent. However, activities conducted prior to withdrawal remain valid.

Data Retention Period

We retain your information only for as long as necessary. In general:

• Account information is stored for as long as the account remains active.
• Financial transaction records are kept for a specified number of years to meet legal requirements.
• Some information may be retained after account closure for legal, audit, or dispute resolution purposes.
• Information may be kept indefinitely in anonymized form for analytics and statistical purposes.

When the retention period ends, information is securely deleted or permanently anonymized so it cannot be re-identified.

Changes to This Policy

7e77 99 may update this Privacy Policy from time to time in response to changes in our services, technological developments, or legal requirements. For significant changes, we will:

• Update the revision date on this page;
• Display a notice on the site;
• Where necessary, notify registered users directly by email.

Continued use of the site after an updated policy is published will be taken as your agreement to the revised terms. We recommend that you re-read this page from time to time. Our general introduction and service description can be found on the About Us page.

Contact Us

If you have any questions, objections, or requests to exercise your rights regarding this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.

Responding to privacy-related requests usually takes a few business days. Complex matters that require legal review may take additional time. For any general questions about our services, terms, or bonuses, please also visit the FAQ page.